T-Mobile and Metro by means of T-Mobile employees whose jobs allow them to work from home will do so. The final employees will get paid by means of T-Mobile at least all the way through the end of the month. CEO John Legere discussed in an open letter that employees will have flexible artwork schedules and paid day without work; the executive says that the carrier is taking “steps to maintain income for our hourly employees.” T-Mobile has moreover joined Verizon, AT&T, and Sprint in agreeing to The Keep Americans Connected Pledge. Under this pledge, until May 13th customers would possibly not lose get admission to to their account if they are past due paying their in line with 30 days bill. At the equivalent time, there can also be no past due charges, no wisdom caps and Wi-Fi hotspots can also be available to all. Just so , any T-Mobile purchaser with a knowledge plan will have endless wisdom for the next 60 days.
Legere moreover wishes T-Mobile subscribers to seize that the carrier is working to rid its stores of coronavirus. The executive mentioned “We know it’s important for you to feel comfortable in our stores to get the help you need, so we have increased the frequency of cleaning and sanitization efforts in our stores. We are also managing our staffing levels and store availability to provide help to consumers while actively supporting social distancing goals. We are there to meet your needs throughout this crisis. If you would rather work with us remotely, we have some great options for you. Businesses and consumers can talk with your Team of Experts by dialing 611. And you can also connect with us through Facebook and Twitter @TMobileHelp. If you shop with us online, we are offering free two-day shipping on devices for 60 days as a courtesy. These are just some examples of steps we’re taking to do our part to help you, our customers, get through this difficult time.”
Incoming T-Mobile CEO Mike Sievert at left and outgoing CEO John Legere at right kind
Legere’s glorious run with T-Mobile comes to an end May 1st when President and COO Mike Sievert takes over as CEO. And that means problems would possibly not have returned to standard when the carrier makes the transition to a brand spanking new leader.